Cannot watch DVD on windows media player

#1 shyredone

Newbie

Group: Members
Posts: 5
Joined: 28-January 10
Gender:Female
Location:Indiana

Posted 28 January 2010 - 05:10 AM

Everytime I try to watch a DVD on my windows media player I get this message...

Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card.

I installed all of the updates and still no go. I tried installing and running a video decoder check-up utility but it keeps saying the following.. this decoder is not compatible with the synchronization feature of Windows Media Player 10.

Can someone please help me?

Thanks

#2 Lester

Talented Member

Group: Members
Posts: 50
Joined: 08-September 09

Posted 28 January 2010 - 04:06 PM

QUOTE (shyredone @ Jan 28 2010, 01:10 AM) <{POST_SNAPBACK}>

Be sure you do not have a BD disc (BlueRay). These will require an additional plugin, as well as a drive that's blueray capable.

#3 Mischcabob

Administrator

Group: Admin
Posts: 1,436
Joined: 31-December 04
Location:Canada

Posted 08 February 2010 - 05:32 AM

Video card and monitor need to be all HDCP compatible. Perhaps different region code?

Quote

Be forewarned. The power of information available at your fingertips can be a blessing or a curse.
New enemies can rise and friends can fall simply with a sequence of key strokes. ~Mischcabob

#4 jckkeith

Extremely Newbie

Group: Members
Posts: 4
Joined: 25-February 10

Posted 03 March 2010 - 07:29 AM

If your DVD-decoder software is supported and your drivers are updated, run the DVD Troubleshooter on your computer to help you isolate the issue.
To start the trouble shooter the follow the below step.Mite these would work out.

1. Click Start, and then Run.

2. In the Run dialog box, type
hcp://help/tshoot/TS_DVD.htm.