I need a lot of help. Have windows media player 10. Many of the downloaded vidoes will not open after it is saved. Error message ID COOD109B.

I am not knowledgable even on proper saving of movie. I tried to download xpcodecpack to get help on codecs, but failed. I did not know what to tell the wizard in regard to puting the program in the proper files.

I need someone to give me step by step direction on loading and saving the above mentioned program and/or the codecs needed to resolve my problem and how to install them.

Maybe someone out there can remember being a novice and how it feels to not understand what should ne simple but isn't.

Thanks,

Rich

i had the same problem and found a utility to tell me what codec i was missing and a web site with the relevant codec try this site m8 -http://msmvps.com/chrisl/articles/10917.aspx .
hope htis helps you
col

Thank you, I did try a chrisl article once. My problem is still how to save the download codec or utility in my computer. were exactly do I save it?

Rich

You don't have to put XP Codec Pack (or other codec pack) somewhere. Double-click the installer and follow on-screen instructions. It's not big deal, it'll put the files in the right place(s) for you